ScanSnap Cloud
Service status 06/24/2017 16:56:27
SIGNAL_IMAGE Normal: Working properly.
Announcements
  • May 8 2017

    Effective April 17, 2017, the service provider for ScanSnap Cloud was changed from PFU to Fujitsu Computer Products of America, Inc., enabling US-based customer service and support.

    Please follow the instructions based on your platform:

    <MacOS/iOS/Android application users>
    Please install the new ScanSnap Cloud app which was made available on April 13, 2017. To use the new app, please agree to the user policy when prompted.
    Please uninstall the old ScanSnap Cloud app as it will not be supported after May 15, 2017.
    Note that you do not need to configure ScanSnap Cloud settings in the new app; all existing settings and scanned data will be automatically transferred.

      Mac: View in Mac App Store.
      iOS: View in iTunes Store.
      Android: View in Google Play.

    <Windows application users>
    Please update the ScanSnap Cloud software app which was made available on April 13, 2017. To use the new app, please agree to the user policy when prompted.
    Note that the old ScanSnap Cloud software cannot be used after May 15, 2017 if you do not apply the update.

  • Apr 17 2017

    Effective April 17, 2017, the service provider for ScanSnap Cloud is changed from PFU to Fujitsu Computer Products of America, Inc., enabling US-based customer service and support.

    Please follow the instructions based on your platform:

    <MacOS/iOS/Android application users>
    Please install the new ScanSnap Cloud app, which is available as of April 13, 2017. (You will be prompted to agree to the user policy)
    Please note that you don’t need to configure any ScanSnap Cloud settings in the new app; all existing settings and scanned data will be automatically transferred.
    Please uninstall the old ScanSnap Cloud app as it will not be supported after May 15, 2017.

      Mac: View in Mac App Store.
      iOS: View in iTunes Store.
      Android: View in Google Play.

    <Windows application users>
    Please update the ScanSnap Cloud software app, available as of April 13, 2017. Please note that you don’t need to configure any ScanSnap Cloud settings in the new app; all existing settings and scanned data will be automatically transferred.
    Please uninstall the old ScanSnap Cloud app as it will not be supported after May 15, 2017.

  • April 10 2017

    Scheduled maintenance performed.

      April 10th, 2017 4:00AM PDT.

  • April 10 2017

    Please be advised that we will be performing a scheduled "ScanSnap Cloud" system update during the following date and time:
    Monday, April 10th, 2017 at 1:00AM PDT to 4:00AM PDT.

    This maintenance will be SERVICE IMPACTING.
    During this period, ScanSnap Cloud Service will be unavailable: you will not be able to scan to ScanSnap Cloud Service.

    During this period please refrain from scanning.
    You don't need any action to prepare for our maintenance.

  • March 15 2017

    The service provider for ScanSnap Cloud will be changed from PFU to Fujitsu Computer Products of America, Inc., effective April 13, 2017.

    Please follow the instructions based on your platform:

    <MacOS/iOS/Android application users>
    Please install the new ScanSnap Cloud app which will be available on April 13, 2017. (You will be prompted to agree to the user policy)
    Please note that you don't need to configure any ScanSnap Cloud settings in the new app; all existing settings and scanned data will be automatically transferred.
    Please uninstall the old ScanSnap Cloud app as it will not be supported after May 15, 2017.

    <Windows application users>
    Please update the ScanSnap Cloud software which will be available on April 13, 2017, through an online update. Please note that the old ScanSnap Cloud software cannot be used after May 15, 2017.

  • February 28 2017

    The linkage function using TALK Accounting has been launched as the new link service.

  • February 17 2017

    Fixed the error where you are unable to specify Evernote as a cloud service.

  • January 30 2017

    The linkage function using Hubdoc has been launched as the new link service.

  • October 6 2016

    The linkage function using Rocket Matter has been launched as the new link service.

  • September 26 2016

    The linkage function using LedgerDocs has been launched as the new link service.

  • August 5 2016

    The linkage function using Microsoft OneDrive for Business has been launched as the new link service.

  • May 29 2016

    Scheduled maintenance performed.

      May 29th, 2016 11:40AM PDT.